HR Outsourcing & BPO

Human Resources is not easy. It’s complex, costly, and constantly changing. And the stakes are high. But that’s not your problem anymore. We pioneered HR outsourcing and with our BPO (Business Process Outsourcing) solution we're ready to take over.
Human Resources touches so many areas of your business: benefits administration, time and attendance, talent management, even payroll. So instead of fighting to stay on top of it all, imagine what life would be like with:

  • Lower expenses for Human Resources staff, infrastructure, and technology
  • Human Resources teams freed up to focus on more strategic tasks
  • Improved overall global operations through streamlined processes
  • Access to one of the best global technology platforms in the outsourcing industry
  • Lower exposure to risk and compliance regulations

ERED leadership has been proactively focusing on the evolving HR analytics trends and practices. The goal is to strategize and strengthen the pillars of HR through a highly sophisticated HR analytics service delivery model.

Analytics CoE

We have the capability to quickly set up an HR analytics Center of Excellence providing niche consultative analytics services and delivering HR projects

Multi-Technology experience

Our experience of providing HRO services through global platforms makes it easy to implement data integration and deployment of Business Intelligence tools and data models across various EDM systems. This results in reduced cost and quick deployment

Next Gen models

Our agile and next-level HR analytics help build decision constructs for business leaders and use data modeling to improve decision-making. We also provide scenario-based predictive and ‘What-if’ models for key stakeholders by using statistical methods to reflect upon future state

Analytics talent

We seed client engagements with the help of our data scientists and our functional HR expertise that form a part of the HR Center of Excellence. This enables rapid deployment of requirements to the proposed delivery model

Flexible engagement model

We provide a highly flexible engagement and pricing model based on evolving client needs, business requirements and priorities. The engagement model can be project-based, ongoing-relationship / outsourcing-based, which could be either part of a larger HR outsourcing arrangement or analytics-as-a-standalone service. We also provide smart pricing models like ‘output-based variable pricing, outcome-based / gain-share model and the traditional input-based (FTE-based) model.

Hiring and Recruitment

Recruitment process outsourcing (RPO) is only about ten years old; the progeny of human resource outsourcing as corporations found that recruiting posed a significant cost to their staffing needs. However, RPO has evolved into much more than outsourcing recruiting to an outside provider, although that’s two-thirds of the name. RPO is a partnership between a company with recruiting needs (RPO buyer) and a company with recruiting services (RPO provider) in which the RPO buyer's brand is being promoted instead of the provider’s.

  • Candidate research
  • Compliance tracking
  • Reporting and Audits
  • Hiring Manager Training
  • Process Mapping
  • Technology Consulting
  • Third Party Vendor Management

HR Payroll

We specialize in delivering end-to-end payroll services and possess strong process transitioning and project management experience across multiple industry segments and geographies.

Our qualified payroll experts understand the complexities of managing dynamic payrolls. These experts understand the global payroll landscape, and have the capability to handle complex payroll ecosystems with a strong focus on handling regulatory and legislative changes to ensure compliance and high accuracy.

We deliver best-in-class payroll processing services that address the full spectrum of an organization’s enterprise-payroll needs. We bring flexibility, control and insight throughout the entire payroll process.

We manage the following payroll functions:
Pre-payroll processing

  • Administer garnishments
  • Accept valid pay data and time tracking inputs
  • Manage the receipt and load of payroll data integrations

Payroll gross-to-net processing

  • Process on-cycle payroll
  • Process on-demand payroll
  • Process other forms of compensation (e.g. stock options, relocation, etc.)

Post-payroll processing

  • Validate ACH accounts
  • Confirm positive pay
  • Execute funding process
  • Remit third-party payments
  • Process requests to stop pay and re-issue
  • Print and distribute checks

Taxation and Year-end Activities

  • Validate and generate the GL file
  • File tax deposits and returns

Performance Management

We help our clients develop their workforce with our comprehensive talent management delivery model that provides an integrated approach to managing performance and delivering effective training. Our model includes implementing and supporting best-in-breed technology systems and the following administrative services:

  • Learning and development: Learning paths and certificates, course catalogue administration, event scheduling and logistics, evaluation and assessments, accounting and content development and sourcing
  • Performance management: Planning and evaluation support, feedback collection, and individual profile maintenance
  • Succession planning: Maintenance of succession trees, tracking and monitoring of high potentials, and development of incumbent and candidate profiles

Rewards management

We help our clients reward their talent using an integrated approach to managing total compensation. Our model includes either implementing our proprietary benefits, compensation and payroll technology platforms or supporting existing systems along with the following administrative activities:

  • Benefits: Program delivery and administration; recordkeeping and reconciliation; benefit accounting; invoice review and payment; and supplier sourcing and management for health and welfare, defined contribution and defined benefit programs.
  • Compensation: Administration of salary, bonus and stock options; salary surveys; and total rewards communication.
  • We are using a custom-made engine which is working behind our broader compensation administration solution which combines technology, automation and operational support to provide clients with efficient and accurate compensation planning and administration.
  • Payroll: Time and attendance, on- and off-cycle pay, garnishments and taxes and accounting.
  • Total Rewards: Total Rewards Solutions can educate employees and candidates about the total annual value of the rewards you provide them.

Learning and Development Services

We help our clients develop their workforce with our comprehensive talent management delivery model that provides an integrated approach to managing performance and delivering effective training. Our model includes implementing and supporting best-in-breed technology systems and the following administrative services:

  • Learning and development: Learning paths and certificates, course catalogue administration, event scheduling and logistics, evaluation and assessments, accounting and content development and sourcing
  • Performance management: Planning and evaluation support, feedback collection, and individual profile maintenance
  • Succession planning: Maintenance of succession trees, tracking and monitoring of high potentials, and development of incumbent and candidate profiles.

Labor Law Compliance

It is imperative for organizations to comply with local labor laws as non-compliance can land them in deep trouble. Organizations understand that a well-structured approach towards statutory compliance or labor law compliance is an essential element to prevent any sudden breakdown in operations or other unwanted activities that can affect regular functioning of the organization. Most organizations realize the necessity of compliance but are resource crunched to manage this critical function on their own. For such an organization, outsourcing labor law compliance functions is an ideal solution.

ERED’s BPO provides labor law and compliance services to organization of various sizes and scale of operations. We are experts in providing Statutory Management and Statutory Compliance across multiple geographies. With our services, our, clients can be assured of complete compliance to prevalent labor laws with regards to their human resources. We are the trusted partners of many organizations across globe including large corporates and small and medium enterprises. With an efficient team of dedicated compliance and labor law experts, we are readily available to guide and help you with statutory and/or labor law compliance services.

ERED’s Labor law compliance services are:

  • Statutory registrations
  • Upkeep of statutory books
  • Payment and filing of returns
  • One-time audit
  • Compliance Audits
  • Compliance for subsidiary firms
  • Management of provident fund trust
  • Management of Retirement funds

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